Commitment to Accessibility
Prostate Cancer Canada and the Accessibility for Ontarians with Disabilities Act (AODA)
In 2005, the Ontario government enacted the Accessibility for Ontarians with Disabilities Act (AODA) with the goal of making Ontario accessible by 2025.
Prostate Cancer Canada is governed by this legislation as an organization that provides services and occasionally, goods, to Ontarians and we willingly embrace the requirements to to meet accessibility standards in the proposed five areas of customer service, information and communications, built environment (i.e., facilities) employment and transportation.
Customer service is the first AODA standard required to be met and has specific requirements focusing on institutional polices, procedures and service training, education and staff/volunteer awareness (which may included contractors or others who interact on PCC's behalf with the public). The legislation was made effective for January, 2012.
As a key first initiative for an inclusive Ontario, our support for AODA is demonstrated through our commitment that all of our stakeholders are able to get the service they require in the manner that best meets their needs.
Read our Customer Service Policy